Increasing Safety Concerns for Healthcare Workers

Newtown, PA January 8, 2020 – CenTrak, Inc., the market leader in Location, Security and Sensing Services™ for the healthcare industry, announced today the availability of three products that address threats to workplace safety. Healthcare workers face a significantly higher risk of assault compared to staff in other industries; in fact, the American Nurses Association indicates one in four nurses have been attacked on the job. CenTrak’s suite of workplace safety products is intended to help healthcare providers respond to this critical concern.

The innovative devices include specialized badges for healthcare workers under duress or in “man down” scenarios that can be activated through a variety of methods, including squeeze, pull-away, button-press, or tilt when the worker is positioned horizontally. New pull-cord units and life-safety panic buttons process events by activating customizable alerts, including audible alarms and notifications pushed to wireless phones and other mobile devices.

The products were developed to integrate with CenTrak’s security-grade networks, which prioritize duress alerts over other network activity and provide acknowledgements back to the device in the form of vibration or LED activation – requirements for enterprise-class solutions. CenTrak’s Edge partner ecosystem includes more than two hundred systems integrators and integrated solution providers, enabling end users to derive value from both legacy technologies and new safety-oriented solutions.

“Unfortunately, we’ve been watching the healthcare workplace become increasingly unsafe. In response, CenTrak has worked diligently to extend the reach of our market-leading products to ensure the safety of today’s healthcare professionals,” said CenTrak Chief Commercial Officer Wil Lukens. “In the last six months, we’ve witnessed a significant increase in demand for these solutions from customers intending to leverage their existing CenTrak systems as well as those making new location services investments primarily for the purpose of protecting their employees.”

One such customer is Parkview Health System in Fort Wayne, Indiana. The long-time CenTrak user recently activated their CenTrak nurse call cancellation badges to add duress alert capabilities and protect staff from threats and attacks. Bolstered by initial success, other Parkview sites intend to expand to additional solutions enabled by CenTrak’s diverse portfolio of location-based safety devices in the near future.

CenTrak’s location, security and sensing offering was enhanced with the purchase of Elpas Security Solutions in September 2018. The acquisition provided CenTrak with access to more than 25 technology patents and a team of industry veterans with more than 20 years of security technology experience. In the past year, CenTrak has expanded and enriched its emergency alert, staff duress and man down capabilities. Today, CenTrak technologies help protect healthcare workers in more than 500 facilities across North America, Europe and Australia.


About CenTrak

CenTrak improves healthcare operational efficiency and the quality of patient care via the industry’s most robust and scalable Enterprise Location Services™ offering. Ranked #1 as the 2019 KLAS Category Leader for Real-Time Location Systems (RTLS), CenTrak’s technology supports high velocity updates and sub-room level accuracy across the entire healthcare enterprise. In its mission to transform patient care, CenTrak helps world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. For more information, visit

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CenTrak provides facilities with data-driven insights, creates a safe and efficient environment for staff, and enhances the healthcare experience for patients, residents, and their families.