Staff Duress Hero

Healthcare Staff Duress Solution

From BLE-based locating to Clinical-Grade precision, protect your staff with the industry's most scalable and reliable RTLS safety solution. Empower your team to respond faster and feel safer, while meeting Joint Commission Standards for monitoring and reporting.

A healthcare worker is assaulted every 30 minutes, but workplace violence should never be part of the job.

When a staff member needs assistance or if they are faced with a safety threat, they can quickly and discreetly summon help from wherever they are. CenTrak's real-time location technology, coupled with secure software applications, provide real-time map views, immediate alert notifications, and continuous location updates during a duress event.

Staff Duress - Problem

Don’t let inaccurate information delay response times to staff emergencies

The Joint Commission states that exposure to workplace violence can impair effective patient care and lead to psychological distress, job dissatisfaction, absenteeism, high turnover, and higher costs. During a staff duress event, it is crucial that the alert is immediately received by the system and the most current location information is displayed, ensuring no time is wasted dispatching help to the wrong place.

Staff Duress - Solution

A proactive approach with the most scalable and reliable staff safety solution for healthcare

Staff safety badges are equipped with wireless call functionality that discreetly summon help. During an emergency, staff simply press on their badge and the application instantly communicates the identity of the staff member and the precise location of the emergency. But it’s not just about how quickly you can respond, it’s also about how well you can prevent future incidents. CenTrak’s robust reporting tools provide detailed visibility into individual events and hospital-wide trends, helping teams identify risk patterns, improve safety protocols, and take a more proactive approach to workplace violence prevention.

This isn't just another administrative protocol to follow. The system's proven results are a game-changer for our hospital's safety and staff morale.

A safer healthcare environment is always within arm's reach

Schedule a demo and see how CenTrak can help.

Staff safety solution at the push of a button.

CenTrak’s Staff Duress & Panic Alerting Solution enables you to effectively deescalate conflict, avoiding harm to staff and patients. Preventing staff injury also reduces the number of lost work days and associated cost of wages – facilitating system ROI.

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Scalable Location

Flexible BLE technology enables rapid, cost-effective deployment hospital-wide, or leverage new and existing clinical-grade infrastructure in high-risk areas.

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System Performance

Advanced system supervision ensures the application receives critical location data. Staff Badges are equipped with long-lasting batteries for enhanced reliability.

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Safe Technology

Technology proven to be safe and effective, designed to operate in a healthcare environment and avoid any potential system or device interference issues.

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Reliable Network

CenTrak delivers unmatched system reliability and network communication speeds, including immediate acknowledgment from the device that help is on the way.

Meet the solution that provides peace of mind to frontline workers

Advanced RTLS for staff safety made simple.

  • BLE Multi-Mode Staff Badge
    Safety - Staff Badges

    Your staff badge reimagined

    Put your staff badges to work with functionality designed to keep everyone safe. Help is just a discrete button press away.

    • Compatible with BLE and CenTrak's Clinical-Grade networks using Gen2IR, LF, and UHF communications.
    • Shape and size of a standard hospital-issued badge - card retention features hold ID card in front of badge
    • IP67 liquid and dust resistant - resilient to harsh cleaning chemicals including bleach.
    • Multiple options for user indication including real-time visualization of remaining battery life and system acknowledgment of a duress alert.
    • Long battery life with swappable battery packs and self-test capabilities prior to each shift.
    • International safety compliance including FCC, IC, CE
  • Real-Time Data & Historical Reports
    Safety - Real-Time Data Duress

    Instantly view critical information

    CenTrak's staff duress application provides real-time map views, as well as a list view of alert activity. When an alarm is active, the map will display a focused view of the staff member's current location. Robust data collection also helps to meet Joint Commission Standards for preventing workplace violence by providing visibility into trends, patterns, and the effectiveness of your violence prevention programs.

  • Scalable Location Technology
    Safety - Gen2IR

    Reliably locate staff members under duress

    CenTrak’s multi-mode RTLS technology stack, including BLE, Gen2IR™, LF, UHF, and Wi-Fi, lets you choose the best solution tailored to your facility’s coverage needs and configurations. Patented BLE solutions deliver enhanced location precision and reliability while enabling quick, cost-effective deployment. For precise room- and sub-room-level visibility, patented Gen2IR devices use Monitors and Virtual Walls to transmit unique location IDs without line-of-sight restrictions.

  • Robust Integrations
    Robust Integrations

    Flexible solution to support a variety of staff workflow use cases

    CenTrak's staff duress alarm system integrates with traditional security platforms, video management systems, access control, mass notification systems, clinical communication devices, and other third-party healthcare technology platforms. Seamless connectivity to both existing and new applications including nurse call, staff scheduling systems for tag assignment, electronic health records, and hand hygiene compliance monitoring tools.

What are you waiting for? Schedule a demo today.

With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.

If part of a healthcare network, please also include the facility name