If at any time your team is unable to resolve an issue independently, we recommend that you contact our technical support staff for assistance. The Support Portal offers you the ability to submit technical issues regarding your CenTrak products and services, as well as the capability to track the issue until its resolution. Need an account? Please see below.
Need access to the Support Portal? Click to request an account from email@example.com
Existing customers with access should login to the CenTrak Support Portal to report new technical issues, view status of cases, and update & respond to discussions.
For after-hours urgent matters (system outages, etc.) please call 215.860.2928
For Elpas Product related support issues, visit: https://www.elpasrtls.com/support/contact-us.
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CenTrak provides facilities with data-driven insights, creates a safe and efficient environment for staff, and enhances the healthcare experience for patients, residents, and their families. Learn more from the leaders in RTLS for healthcare.