Privacy Policy and Terms of Use

Who We Are

The pages on (‘the Website’) are published by CenTrak, Inc. (‘CenTrak’), a Delaware corporation doing business at 826 Newtown-Yardley Rd, Newtown PA 18940. CenTrak is a wholly owned subsidiary of Halma plc, a company registered in England and Wales, with company registration number 00040932, and whose registered address is: Halma plc, Misbourne Court, Rectory Way, Amersham, Bucks HP7 0DE.

This Privacy Policy details information collected when you visit or make a purchase from the Website. CenTrak respects your right to privacy and will process personal information you provide only in accordance with all applicable privacy laws.

The Information Collected and How It Is Used

CenTrak will not collect any information about individuals, except where it is specifically and knowingly provided by them. As is true with most websites, when you visit, CenTrak’s web server collects some basic information such as your browser type, IP address, internet service provider’s domain name, the individual web pages or products that you view, the websites or search terms which referred you to the Website, and information about how you interact with the Website. Details of cookies that CenTrak uses on the Website can under the ‘Cookie Notice’ of this Privacy Policy.

CenTrak uses this information to provide you with and maintain the quality of the Website and to analyze the use of the Website to help guide improvements. Personally identifiable information is not automatically collected. CenTrak does have the capability to link some of the automatically-collected data to personally identifiable information that was specifically and knowingly provided by the user. This allows CenTrak to deliver a better experience by reducing the amount of data to be entered when filling out forms, downloading gated content, etc.

If you wish to download resources (i.e. Case Study), register for a CenTrak event (i.e. Webinar), complete a web form (i.e. Request a Demo), or purchase accessories from CenTrak’s online store, you will be required to provide personally identifiable information such as your name, company information, email address, phone number, or billing information. This information will be stored securely by CenTrak. The information will not be used for anything other than its intended purpose.

Third-Party Sites

The Website may contain links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that CenTrak collects through the Website and CenTrak cannot be responsible for personal information that third parties may collect, store and use through their respective websites. You should always read the privacy policy of each website you visit carefully.

Storage and Retention of Data

Collected Data will be retained indefinitely unless specifically requested by a Customer to be disposed of unless it is affiliated with a financial transaction. CenTrak's Customers can send complete deletion instructions through our Contact Us Form at, or by emailing (

Collected Data will be stored in accordance with appropriate access controls in the infrastructure or cloud services utilized by CenTrak. More specific detail can be found in the CenTrak annual SOC 2 audit report. To request a copy for review, please use the Contact Us Form at


CenTrak takes reasonable measures to protect Data for which it is a custodian of. More specific detail can be found in the CenTrak annual SOC 2 audit report. To request a copy for review, please use the Contact Us Form at However, in the event of a data breach, CenTrak will provide notice no later than 72 hours after said breach has been positively confirmed to the organizations/individuals whose data may have been affected.

The safety and security of your information also depends on you. Where CenTrak has given you (or where you have chosen) a password providing access to certain parts of the Website, you are responsible for keeping this password confidential. CenTrak asks you not to share your password with anyone.

Your Rights

You have the following rights:

  • the right to be provided with copies of personal information that CenTrak holds about you at any time, subject to a fee specified by law;
  • the right to ask CenTrak to update and correct any out-of-date or incorrect personal information held about you free of charge; and
  • the right to opt out of any future marketing communications from CenTrak.

Additionally, if you are a European resident, CenTrak notes that we are processing your information to fulfill contracts we have or may ultimately have with you (for example, to permit you to process an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.

If you wish to exercise any of the above rights, please write to CenTrak at the addresses specified in the Contact Information section below.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to CenTrak at the addresses specified below.

Cookie Notice

What Are Cookies?

When you visit CenTrak’s Website, CenTrak uses “cookies” to maintain your connection to the Website. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

By continuing to browse the Website, you are agreeing to the use of cookies. If you do not agree to the use of cookies, please stop using the Website immediately or follow the instructions below on how to refuse the use of cookies.

The Cookies Which Are Used

CenTrak uses the following types of cookies:

  • Strictly Necessary Cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log in to secure areas of the Website (i.e. ‘Knowledge Center’ or Shopify Webstore).
  • Analytical/Performance Cookies.These allow CenTrak to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies.These are used to recognize you when you return to the Website. This enables CenTrak to personalize content for you and populate your account preferences.
  • Targeting Cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. CenTrak will use this information to make the Website and the advertising displayed on it more relevant to your interests. CenTrak may also share this information with third parties for this purpose.

Third-Party Cookies

Please note that third parties (including, for example, providers of external services such as web traffic analysis services) may also use cookies, over which CenTrak has no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The types of third-party cookies that might be used include:

Google Analytics

The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help website operators analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:


HubSpot, CenTrak’s marketing automation and analytics provider, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, document users’ movements around the website, and to gather demographic information about the Website’s user base as a whole. CenTrak may receive reports or alerts based on the use of these technologies on an individual and aggregated basis.

Targeted Advertising

CenTrak partners with a third-party ad network to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personal information about your activities on the Website to provide you targeted advertising based upon your interests. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by Google here:

Sharing tools

This Website uses sharing tools. Sharing tools allow you to share content through social networks such as YouTube, Facebook, LinkedIn or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy.

How to Refuse the Use of Cookies

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Website, but your ability to use some features or areas of the Website may be limited.

Third-Party Use of Information

Except as described above, CenTrak will not disclose, sell or rent your personal information to any third party. If you do consent but later change your mind, you may contact CenTrak (via phone, email, or mail) to ask for any such activity to stop. However, if a third party acquires all (or substantially all) of CenTrak’s business and/or assets, CenTrak may disclose your personal information to that third party following acquisition. CenTrak may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

Terms of Use

Acceptance of These Terms

Use of the website is subject to the following Terms of Use. By navigating within the Website, or clicking on any object on the Website, you are agreeing to these Terms of Use. We reserve the right to update the Terms of Use at any time as the need arises without any notice to you. You can review the Terms of Use at any time by clicking on the “Privacy and Terms of Use” link at the bottom of this Website’s web pages.

Terms of Service, Notices and Revisions

If you choose to visit CenTrak’s Website, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Pennsylvania. If you have any concerns about privacy at CenTrak, please send us a thorough description to Use of information that we gather is subject to the Privacy Policy in effect at the time of use.


We send newsletters to you and will not sell your email address to third parties. You may choose to opt out of the newsletter at any time by following the unsubscribe instructions in each newsletter or by contacting us directly. By default, all contact information from our website is entered into our CRM and newsletter distribution list. If you would prefer not to be added to our email distribution list, please specify this in the body of email or contact form submission to us.

Phone Calls

When you are in contact with us by phone the call may be monitored or recorded for quality assurances purposes. Your continued participation in any telephone conversation serves as express consent to be monitored or recorded.

Copyright and Trademarks

The content included on the website, including all text, images, videos and other media, as well as the design and styling of all content, are exclusively owned by CenTrak or by third parties who have given their permission for use by CenTrak.

Permitted Use

Visitors to this website are granted permission to access this material, to download and copy such material on to electronic, magnetic, optical or similar storage media and to make printed copies of any such downloaded material, provided that such activities and copies are for non-commercial use only and that the following conditions are met:

  • Trademarks must be faithfully reproduced with their appropriate marks as shown above
  • You may link to using appropriate text such as “… as found on” or by seeking permission for the link
  • Your use may not contain material which is obscene, defamatory, libelous or otherwise damaging or disparaging to the interests of CenTrak.
  • You must properly cite as the source.

Restricted Use

Visitors to this website may not, distribute, sell, publish, or disseminate any of the copyright material downloaded or copied from this website. For the avoidance of doubt, no permission is given for the transfer of any of this material to an open internet site. For permission, please contact CenTrak monitors the web closely for violations of our use policy. Design trademarks or stylized versions of trademarks are not permitted for use except by written permission from CenTrak.

Contact Information

For more information about our privacy practices, and to present questions, comments, or complaints, please contact us by e-mail at, phone at (215) 826-2928 or by mail using the details provided below:

826 Newtown Yardley Road, Newtown, PA, 18940, United States