Clinical Workflow Hero

Automate your clinical workflows for efficient daily operations and improved patient safety and satisfaction

Leverage the power of RTLS to enhance the coordination of care with visibility into the location and status of your patients, staff, and equipment.

Improve staff effectiveness and reduce wait times

With CenTrak, healthcare facilities have seen a decrease in non-value added time during patient visits, resulting in improved patient satisfaction. Providers can see at-a-glance how many patients are waiting, for how long, and if they are ready to be seen. Also, keep family members informed with real-time status updates throughout the patient journey.

Clinical Workflow - Problem

Don't let bottlenecks in your clinical workflow negatively affect the patient experience

The time staff spends searching for a patient, manually updating EHR systems with patient status, and making phone calls to update family members can often cause delays in patient care and create bottlenecks in clinical workflow. Many patient flow solutions claim to provide visibility into what is going on in your facility. But, when you dig a little deeper, you’ll find they’re just showing updates made manually by staff in the software to “move” patients or assets from one location to another.

Clinical Workflow - Solution

Give your providers more time with their patients

True efficiency of healthcare processes means no manual input. Our location sensors do the work for you to keep your patient flow automatically and continuously updated. When providers do not need to ask where their patients are in the care process or wait for status updates to be manually entered into the system, they can more effectively manage their daily workflow and devote more time to quality patient care. Also, when patients are not left waiting, their level of satisfaction increases.

We know healthcare is extremely complex; many different areas need to be coordinated, and real-time location sensing allows us to do that in a much more efficient way.

— Dr. Kevin High: President, Health System, Atrium Health Wake Forest Baptist

Optimize your patient flow today

Schedule a demo and see what CenTrak can do for your patients and providers.

CenTrak's RTLS is changing the way care is delivered by providing automated workflow solutions designed for facilities like yours.

From a single department to enterprise-wide, our mission is to optimize clinical workflow in every care setting. In outpatient clinics, surgery centers, radiology departments, the ED, OR, and more, our solutions come with pre-configured workflow templates that can be further customized to your unique needs.

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Self Check-In

Self-service kiosks allow patients to check in and activate their smart badge, eliminating registration lines and improving workflow.

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Patient Status

Pre-configured HDMI stick turns any monitor into a display screen detailing estimated wait times and patient status view boards.

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Family Text Messaging

Automatic text messaging provides family members with proactive updates on current patient status and care progression.

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Staff Views

Staff views display status and location of all patients and provide automatic alerting of bottlenecks and extended patient wait times.

RTLS-Enabled Clinical Workflow

Advanced technology that runs in the background yet produces a major front-line impact. “Automation” means hands-free staff operations: no forms, no data pulls, no manual input. Real-time locating technology (RTLS) keeps your patient flow system continuously updated. Our packaged solutions come with everything you need – software, hardware, services, and support.

  • Workflow Consulting
    Healthcare Consulting

    Optimize your patient flow processes

    Our experienced healthcare consultants, who have spent years on the front line as nursing staff, process improvement specialists, and application analysts, can assist with redesigning your patient flow processes in a data-driven and patient-focused way. Our solutions provide real-time visibility into the current and historical locations and status of your patients throughout their visit. Additional tools to review bottlenecks, long wait times, and unattended patients provide opportunities to optimize and enhance your clinical workflow.

  • Dashboards and Analytics
    Use Case Tab Workflow RT

    Empower process improvement

    WorkflowRT is a user-friendly cloud-based patient flow solution that automates workflow and communications. With built-in patient flow reports, you can keep tabs on your key patient flow metrics such as patient volume, length of stay, room utilization, patient wait times throughout each clinical milestone, and time with provider. Get a holistic view of patient/staff interactions and movement throughout the facility, as well as daily to hourly averages of individual milestones to help identify anomalies or bottlenecks. With access to this information, you can start tackling areas for improvement and measure the impact of process changes.

  • Patient Badges
    Workflow - Patient Tags

    Automatically capture the movement of patients within seconds

    To support workflow automation in all types of care environments, CenTrak offers the industry's most comprehensive selection of RTLS wearable devices for both patients and staff. Reusable patient badges (with replaceable batteries) and one-time-use disposable options provide flexibility in how the system is used and managed. Their small, lightweight design is comfortable for patients and easily integrates with existing facility ID bracelets. Features may include water-resistant or fully waterproof options, motion sensors, tamper detection, and a configurable button.

  • Location Technology
    Safety - Gen2IR

    How it works

    For room, sub-room-, and bay-level locating, CenTrak utilizes patented Second Generation Infrared (Gen2IR) technology. Battery-powered Monitors and Virtual Walls are easily installed in critical workflow areas. These devices transmit a unique location ID using Gen2IR, which is received by any tag in that location - no line-of-sight required. The tag communicates the location ID via radio frequency to the Location Server, where it can be accessed in real-time by hospital personnel and integrated with various Health IoT solutions. Ensure optimal performance with power-efficient devices and advanced system health supervision through Connect Pulse™.

  • Trusted Integrations
    Robust Integrations

    Seamless integrations for maximum impact

    CenTrak’s open location platform can be programmed to automatically populate patient names and demographic data into your Electronic Health Records (EHR). By eliminating double entry, you’ll save even more time and ensure all patient information is entered accurately. We can also work with you to bring scheduling information from your EHR or scheduling system into WorkflowRT with our Patient Scheduling Connector. Once enabled, both appointment time and provider are automatically displayed, giving your staff more context to help optimize their work.

What are you waiting for? Schedule a demo today.

With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.