On Demand Order Hero

Optimize equipment workflow through automated logistics with OnDemandOrder

OnDemandOrder is designed to help clinicians get the equipment and services they need more quickly, so that they can help more patients. Historical analysis of requests allow healthcare facilities to adjust inventory levels according to where and when mobile medical devices are needed most.

More efficient processes eliminate waste and keep the focus on patients

Through OnDemandOrder's easy-to-use web-based interface and mobile application, hospital operations and support services are able to streamline and optimize requests, equipment distribution, and workflow.

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Do you know where your assets are or when they will arrive?

Valuable staff time is lost searching for devices like IV pumps, SCDs, feeding pumps, and other vital pieces of mobile medical equipment. This can lead to costly decisions like hoarding equipment or over procurement.

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Submit and track equipment & service requests from anywhere on the floor

The user interface features customizable product categories, such as mobile medical equipment, PPE, and environmental services. It enables staff to define the urgency of each request and view the status of their orders in real time. Requests are immediately routed to delivery teams via the mobile application and prioritized for fulfillment.

OnDemandOrder has greatly improved equipment availability, has supercharged worker productivity, and made it easier for all of us to support patient needs.

Put OnDemandOrder to work for your facility today

Schedule a demo and see what CenTrak can save you.

Manage logistics from one easy-to-use, accessible platform

CenTrak’s OnDemandOrder is the simple yet powerful equipment logistics solution

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Web Application

Monitor equipment with confidence as the web-based app keeps track of inventory and automatically generates refill orders.

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Mobile Application

Request services and manage job assignments from the palm of your hand - available on both IOS and Android platforms.

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Reports & Analytics

Analyze where and when high-demand mobile medical devices are being used and adjust inventory levels accordingly.

How OnDemandOrder works

Drive efficiency and insights from workstations and mobile devices

  • Request
    Use Case Tab1 ODO

    Make the ask easy

    Centralize requests on an easy-to-use portal. Create on-demand and scheduled requests. Requests can be automatically generated from equipment alerts, monitored sensor conditions, and other systems including EHRs.

  • Track
    Use Case Tab2 ODO

    Stay on top of requests to ensure peak efficiency

    Automatically assign and dispatch work to an available technician with the appropriate skill level and availability on their mobile device. Track requests with real-time notifications. Monitor PAR levels and equipment utilization. Use RFID technology to accurately track mobile equipment and inventory.

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  • Automate
    Use Case Tab3 ODO

    Eliminate time-consuming manual resource management

    OnDemandOrder can be used as a standalone SaaS solution or integrated into a more robust real-time location system (RTLS) for workflow automation. When integrated with RTLS, OnDemandOrder automates service work assignments such as PAR level replenishment, the retrieval of soiled equipment, and patient room turn-over services.

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  • Resolve
    Use Case Tab4 ODO

    One, end-to-end solution for logistics

    Manage exceptions and provide immediate status updates to requesters as technicians complete assignments on mobile devices. Automatically check exceptions against user-defined KPIs and receive notifications when an exception requires immediate attention.

  • Optimize
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    Use trend data to discover and implement process improvements

    Use evidence-based data for future planning with historical analysis, demand and forecasting and resource planning tools (e.g., preventative maintenance completion percentage, equipment utilization, etc.). Avoid over or under-purchasing equipment.

What are you waiting for? Schedule a demo today.

With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.