Optimize equipment workflow, eliminate waste and keep the focus on patients
Through OnDemandOrder's easy-to-use web-based interface and mobile application, hospital operations and support services are able to streamline and optimize requests, equipment distribution, and workflow.
Do you know where your assets are or when they will arrive?
Valuable staff time is lost searching for devices like IV pumps, SCDs, feeding pumps, and other vital pieces of mobile medical equipment. This can lead to costly decisions like hoarding equipment or over procurement.
Submit and track equipment & service requests from anywhere on the floor
The user interface features customizable product categories, such as mobile medical equipment, PPE, and environmental services. It enables staff to define the urgency of each request and view the status of their orders in real time. Requests are immediately routed to delivery teams via the mobile application and prioritized for fulfillment.
OnDemandOrder has greatly improved equipment availability, has supercharged worker productivity, and made it easier for all of us to support patient needs.
Put OnDemandOrder to work for your facility today
Schedule a demo and see what CenTrak can save you.
How OnDemandOrder works
Drive efficiency and insights from workstations and mobile devices
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Request
![Asset - ODO Request]()
Make the ask easy
Centralize requests on an easy-to-use portal. Create on-demand and scheduled requests. Requests can be automatically generated from equipment alerts, monitored sensor conditions, and other systems including EHRs.
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Track
![Asset - ODO Track]()
Stay on top of requests to ensure peak efficiency
Automatically assign and dispatch work to an available technician with the appropriate skill level and availability on their mobile device. Track requests with real-time notifications. Monitor PAR levels and equipment utilization. Use RFID technology to accurately track mobile equipment and inventory.
Learn more: -
Automate
![Asset - ODO Automate]()
Eliminate time-consuming manual resource management
OnDemandOrder can be used as a standalone SaaS solution or integrated into a more robust real-time location system (RTLS) for workflow automation. When integrated with RTLS, OnDemandOrder automates service work assignments such as PAR level replenishment, the retrieval of soiled equipment, and patient room turn-over services.
Learn more: -
Resolve
![Asset - ODO Resolve]()
One, end-to-end solution for logistics
Manage exceptions and provide immediate status updates to requesters as technicians complete assignments on mobile devices. Automatically check exceptions against user-defined KPIs and receive notifications when an exception requires immediate attention.
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Optimize
![Asset - ODO Optimize]()
Use trend data to discover and implement process improvements
Use evidence-based data for future planning with historical analysis, demand and forecasting and resource planning tools (e.g., preventative maintenance completion percentage, equipment utilization, etc.). Avoid over or under-purchasing equipment.
-
Request
![Asset - ODO Request]()
Make the ask easy
Centralize requests on an easy-to-use portal. Create on-demand and scheduled requests. Requests can be automatically generated from equipment alerts, monitored sensor conditions, and other systems including EHRs.
-
Track
![Asset - ODO Track]()
Stay on top of requests to ensure peak efficiency
Automatically assign and dispatch work to an available technician with the appropriate skill level and availability on their mobile device. Track requests with real-time notifications. Monitor PAR levels and equipment utilization. Use RFID technology to accurately track mobile equipment and inventory.
Learn more: -
Automate
![Asset - ODO Automate]()
Eliminate time-consuming manual resource management
OnDemandOrder can be used as a standalone SaaS solution or integrated into a more robust real-time location system (RTLS) for workflow automation. When integrated with RTLS, OnDemandOrder automates service work assignments such as PAR level replenishment, the retrieval of soiled equipment, and patient room turn-over services.
Learn more: -
Resolve
![Asset - ODO Resolve]()
One, end-to-end solution for logistics
Manage exceptions and provide immediate status updates to requesters as technicians complete assignments on mobile devices. Automatically check exceptions against user-defined KPIs and receive notifications when an exception requires immediate attention.
-
Optimize
![Asset - ODO Optimize]()
Use trend data to discover and implement process improvements
Use evidence-based data for future planning with historical analysis, demand and forecasting and resource planning tools (e.g., preventative maintenance completion percentage, equipment utilization, etc.). Avoid over or under-purchasing equipment.
Make the ask easy
Centralize requests on an easy-to-use portal. Create on-demand and scheduled requests. Requests can be automatically generated from equipment alerts, monitored sensor conditions, and other systems including EHRs.
Stay on top of requests to ensure peak efficiency
Automatically assign and dispatch work to an available technician with the appropriate skill level and availability on their mobile device. Track requests with real-time notifications. Monitor PAR levels and equipment utilization. Use RFID technology to accurately track mobile equipment and inventory.
Eliminate time-consuming manual resource management
OnDemandOrder can be used as a standalone SaaS solution or integrated into a more robust real-time location system (RTLS) for workflow automation. When integrated with RTLS, OnDemandOrder automates service work assignments such as PAR level replenishment, the retrieval of soiled equipment, and patient room turn-over services.
One, end-to-end solution for logistics
Manage exceptions and provide immediate status updates to requesters as technicians complete assignments on mobile devices. Automatically check exceptions against user-defined KPIs and receive notifications when an exception requires immediate attention.
Use trend data to discover and implement process improvements
Use evidence-based data for future planning with historical analysis, demand and forecasting and resource planning tools (e.g., preventative maintenance completion percentage, equipment utilization, etc.). Avoid over or under-purchasing equipment.
What are you waiting for? Schedule a demo today.
Integrating CenTrak’s RTLS solutions with digital whiteboards transforms traditional dry erase boards into interactive tools that keep patients informed and engaged throughout their care journey. By providing real-time updates on staff interactions, this innovative technology enhances communication and creates a smarter, more informative patient care experience.