Indoor Locating and
Sensing Services

Create a safe and efficient healthcare enterprise

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Build a hospital of the future, today.

CenTrak is more than a hospital tracking system – we provide actionable location and environmental condition data across the entire healthcare enterprise.

As a partner who invests in helping you achieve successful outcomes, our solutions go beyond the industry’s leading Real-Time Location System (RTLS) technology. We understand each customer’s unique challenges, help to identify the technology best suited to meet your needs, deploy flexible and scalable solutions to future proof your IoT investment, and continually measure and maximize the value of your system. CenTrak offers in-house software packages for real-time map views, emergency alerts, and robust data analytics, as well as integrations with leading healthcare systems such as EMR, CMMS, Nurse Call and more.

End-to-end solutions for healthcare

CenTrak is reinventing the standard of healthcare delivery with our RTLS and Environmental Monitoring solutions. CenTrak’s enterprise-wide, end-to-end solutions include clinical and operational consulting services, purpose-built IoT wearables and infrastructure devices, easy-to-use software, and a robust integration engine. A holistic approach to enterprise locating and sensing services supports a greater return on investment for our healthcare customers.

With CenTrak Asset, you can easily determine the exact location of tagged mobile medical equipment. This reduces asset shrinkage/hoarding, decreases the time staff spend searching for equipment, and automates workflow such as PAR-level management. Leverage data for historical analysis to increase equipment utilization and avoid over procurement.

Asset Tracking and Management
Medical Scope Management
Equipment Distribution

Provide your patients with quick and efficient care with CenTrak Workflow. Using locating and sensing services to improve facility operations, communication, and patient handoffs, increases both patient and staff satisfaction. Enhance infection prevention and control with solutions like contact tracing and hand hygiene compliance monitoring.

Nurse Call Automation
Hand Hygiene Compliance
OR and ED Workflow
Infection Control

A safe hospital environment is critical to the reputation of the facility and the peace of mind of your patients and staff. CenTrak Safety provides security solutions for infant protection, staff duress, wander management and wireless emergency call. Easily integrate CenTrak with security and access control systems, video surveillance, and public address systems.

Infant Protection
Staff Duress
Wander Management

CenTrak Experience solutions improve patient satisfaction, increase HCAHPS scores, and can positively impact health outcomes. Our patient-centric solutions, including EMR integrations for real-time appointment reminders, as well as a robust mapping and wayfinding platform, help patients feel at ease during their visit or stay.

Mapping / Wayfinding

Meet compliance standards, ensure product safety, and prevent product loss with CenTrak’s wireless temperature and environmental monitoring solution. CenTrak Sense automatically captures temperatures, humidity levels and differential air pressure to eliminate the need for manual reporting. Reliably monitor the conditions of vaccines, medications, lab samples, blood banks, and more.

Temperature Monitoring
Environmental Monitoring

Analyze long-term trends to help identify operational bottlenecks such as inefficient check-in processes or long wait times. CenTrak Clinic provides an elegant solution for managing staff and patient workflow. Our system can automatically document and share the completion of clinical milestones, ensuring timely communication with staff as well as your patient’s loved ones.

Outpatient Workflow

End-to-end solutions for healthcare

CenTrak is reinventing the standard of healthcare delivery with our RTLS and Environmental Monitoring solutions. CenTrak’s enterprise-wide, end-to-end solutions include clinical and operational consulting services, purpose-built IoT wearables and infrastructure devices, easy-to-use software, and a robust integration engine. A holistic approach to enterprise locating and sensing services supports a greater return on investment for our healthcare customers.

Centrak
asset

With CenTrak Asset, you can easily determine the exact location of tagged mobile medical equipment. This reduces asset shrinkage/hoarding, decreases the time staff spend searching for equipment, and automates workflow such as PAR-level management. Leverage data for historical analysis to increase equipment utilization and avoid over procurement.

Asset Tracking and Management
Medical Scope Management
Equipment Distribution

Centrak
workflow

Provide your patients with quick and efficient care with CenTrak Workflow. Using locating and sensing services to improve facility operations, communication, and patient handoffs, increases both patient and staff satisfaction. Enhance infection prevention and control with solutions like contact tracing and hand hygiene compliance monitoring.

Nurse Call
Hand Hygiene Control
OR and ED Workflow
Infection Control

Centrak
safety

A safe hospital environment is critical to the reputation of the facility and the peace of mind of your patients and staff. CenTrak Safety provides security solutions for infant protection, staff duress, wander management and wireless emergency call. Easily integrate CenTrak with security and access control systems, video surveillance, and public address systems.

Infant Protection
Duress
Wander Management

Centrak
experience

CenTrak Experience solutions improve patient satisfaction, increase HCAHPS scores, and can positively impact health outcomes. Our patient-centric solutions, including EMR integrations for real-time appointment reminders, as well as a robust mapping and wayfinding platform, help patients feel at ease during their visit or stay.

Mapping / Wayfinding

Centrak
environment

Meet compliance standards, ensure product safety, and prevent product loss with CenTrak’s wireless temperature and environmental monitoring solution. CenTrak Sense automatically captures temperatures, humidity levels and differential air pressure to eliminate the need for manual reporting. Reliably monitor the conditions of vaccines, medications, lab samples, blood banks, and more.

Temperature Monitoring
Environmental Monitoring

Centrak
clinic

Analyze long-term trends to help identify operational bottlenecks such as inefficient check-in processes or long wait times. CenTrak Clinic provides an elegant solution for managing staff and patient workflow. Our system can automatically document and share the completion of clinical milestones, ensuring timely communication with staff as well as your patient’s loved ones.

Outpatient Workflow

Your CenTrak journey

We strive to understand and continually improve upon the customer experience. Click each step to learn more about what makes our process unique and customer focused.

  • 01 – Assessment

    01 – Assessment

    Each engagement begins with an in-depth conversation and pre-assessment survey to understand your facility’s unique workflow and associated challenges. After business requirements are collected, our consulting team and design engineers provide a customized cost/benefit analysis. 

  • 02 – Strategy

    02 – Strategy

    CenTrak’s scalable solutions and flexible approach to RTLS translates to options for our customers. With our expert guidance, the decisions about solution design are made simple. Based on your unique environment, we help you to understand the most appropriate technology choice depending on the coverage model required, which devices to deploy, and desired software configurations. Key performance indicators (KPIs) that will be used to measure future success will also be defined.

  • 03 – Execution

    03 – Execution

    Your customized solution begins with the coordinated deployment and installation of your system by our project management and field engineering teams. Your dedicated project manager will provide support throughout every step of the process to ensure timely communications. Before project-close out, solutions are configured based on design and environment, thoroughly tested, and certified. Hand off to our support services team will not occur until the solution has met all customer requirements.

  • 04 – Training

    04 – Training

    During customer training, our clinical staff will conduct on-site visits in addition to remote data analysis – providing a macro to micro systems based approach to locating and sensing services. Learn best practices for on-site system maintenance and support, such as the tools and techniques used for technology adoption and change management, assigning location badges to people and mobile medical equipment, creating alerts and configuring the software, as well as monitoring the health of CenTrak infrastructure and tags.

  • 05 – Performance

    05 – Performance

    Staffed by certified technicians, CenTrak’s Technical Assistance Center (TAC) is available 24/7 to support your mission-critical solutions. Our products are backed by a 7-year warranty and customers proactively receive regular software and firmware releases and upgrades, as well as patch and maintenance releases. Our system management platform, Connect Pulse™, allows you to easily monitor and maintain the overall operational efficiency and battery health of installed devices, sensors, and tags.

  • 06 – Optimization

    06 – Optimization

    Through our quarterly business reviews, CenTrak identifies ongoing opportunities to increase productivity and save operating costs through the guided application of RTLS.  CenTrak provides more than just a product. We partner with health system executives to enhance system performance and regularly monitor your return on investment. CenTrak will guide you towards making actionable change across the healthcare enterprise.

  • 01 – Assessment

    Each engagement begins with an in-depth conversation and pre-assessment survey to understand your facility’s unique workflow and associated challenges. After business requirements are collected, our consulting team and design engineers provide a customized cost/benefit analysis. 

  • 02 – Strategy

    CenTrak’s scalable solutions and flexible approach to RTLS translates to options for our customers. With our expert guidance, the decisions about solution design are made simple. Based on your unique environment, we help you to understand the most appropriate technology choice depending on the coverage model required, which devices to deploy, and desired software configurations. Key performance indicators (KPIs) that will be used to measure future success will also be defined.

  • 03 – Execution

    Your customized solution begins with the coordinated deployment and installation of your system by our project management and field engineering teams. Your dedicated project manager will provide support throughout every step of the process to ensure timely communications. Before project-close out, solutions are configured based on design and environment, thoroughly tested, and certified. Hand off to our support services team will not occur until the solution has met all customer requirements.

  • 04 – Training

    During customer training, our clinical staff will conduct on-site visits in addition to remote data analysis – providing a macro to micro systems based approach to locating and sensing services. Learn best practices for on-site system maintenance and support, such as the tools and techniques used for technology adoption and change management, assigning location badges to people and mobile medical equipment, creating alerts and configuring the software, as well as monitoring the health of CenTrak infrastructure and tags.

  • 05 – Performance

    Staffed by certified technicians, CenTrak’s Technical Assistance Center (TAC) is available 24/7 to support your mission-critical solutions. Our products are backed by a 7-year warranty and customers proactively receive regular software and firmware releases and upgrades, as well as patch and maintenance releases. Our system management platform, Connect Pulse™, allows you to easily monitor and maintain the overall operational efficiency and battery health of installed devices, sensors, and tags.

  • 06 – Optimization

    Through our quarterly business reviews, CenTrak identifies ongoing opportunities to increase productivity and save operating costs through the guided application of RTLS.  CenTrak provides more than just a product. We partner with health system executives to enhance system performance and regularly monitor your return on investment. CenTrak will guide you towards making actionable change across the healthcare enterprise.

How we create results

CenTrak provides facilities with data-driven insights, creates a safe and efficient environment for staff, and enhances the healthcare experience for patients, residents, and their families. 

Sensors & Wearables

Detect the location of assets or people in real-time

Hardware

Collect information from sensors using IoT technology

Software

View activity, receive real-time alerts, and monitor system health

Analytics

Leverage powerful reports to increase productivity and efficiency

Global Success

With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.

Global Success

With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.

  • “When I’m saving a quarter of a million dollars here and half-million dollars there relative to equipment management it’s substantial. And our end-users are so happy that instead of getting a phone call [saying] ‘how could you run out of this vital item’, I’m getting phone calls saying ‘I just want you to know, my nurses are talking about this on their own time, and how much they love your solution.”

    Director of Material Management Mission Hospital, St. Joseph Health System
    Director of Material Management Mission Hospital, St. Joseph Health System
  • "From a business standpoint, asset management pays for the RTLS infrastructure. However, the long term goal of RTLS is full integration with internal information systems for EMR, Lab, and RAD, among others. The activating principle for this system integration is ‘measuring and managing the patient journey’ where the entire patient experience can proceed in an efficient and clinically effective manner.”

    Director of IT Oregon Medical Group
    CPHIMS, Project Consultant Texas Health Alliance
  • “The efficiencies we’ve gained from using CenTrak’s RTLS system have been quite incredible. Patients are getting more time with their care team while also experiencing a decrease in appointment wait times. These results have dramatically improved both patient and provider satisfaction rates.” 

    Director of IT Oregon Medical Group
    Director of IT Oregon Medical Group
  • “It is so rewarding to see our staff so engaged with technology. Every day they come up with new and innovative ideas on how to use location data to provide the ultimate patient experience.”

    VP Clinical Operations Wake Forest Baptist Medical Center
    VP Clinical Operations Wake Forest Baptist Medical Center

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