Your system’s pulse, at your fingertips
Keep your devices, sensors, and tags running at peak performance with CenTrak Connect Pulse™, the ultimate remote monitoring solution. Pulse is accessible via web and mobile (iOS/Android), putting the power of system management in your hands. Plus, with our Business Continuity solutions like High Availability and Disaster Recovery, you can ensure your RTLS system remains fully operational at all times.
- Proactive Maintenance: Ensure optimal performance with continuous system monitoring and upkeep.
- Smart Battery Management: Simplify battery monitoring and device troubleshooting to keep your system fully charged and ready.
- Automated Alerts: Stay a step ahead with critical system notifications for rapid response.
- Comprehensive Reporting: Get clear, detailed reports on hardware performance and system health.
Empowering your journey to healthcare excellence
Real-time location systems have become mission-critical and CenTrak products are designed to enhance and support the delivery of high-quality patient care. Our goal is to ensure you can effortlessly leverage our innovative solutions for positive impact.
- Gain access to expert technical assistance via phone or our comprehensive web portal
Take full control of your support interactions by reviewing, updating open cases, and generating historical reports for complete visibility
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Receive actionable recommendations based on support ticket analysis, along with expert advice on best practices to enhance system performance and efficiency
Maximize product value to improve outcomes
CenTrak offers valuable resources and support to ensure the optimal performance of your system. With access to expert guidance, proactive updates, and regular check-ins, we help maximize your system’s effectiveness and drive continuous improvement.
- Receive 1-on-1 expert guidance to support your system, providing tailored solutions and proactive insights to supercharge your investment
- Access to an extensive repository of best practice guides, product datasheets, system manuals, and other essential resources
- Access to software and firmware upgrades, including all critical and recommended updates
Regular business reviews focused on performance, enhancements, and strategic planning
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Monthly virtual check-ins for operational tracking, system health, and maintenance
Let us take care of your system, so you can take care of your patients
We understand that taking care of your patients is the core of why your organization exists. However, to run healthcare operations smoothly, you also need support. Many healthcare organizations strategically decided to outsource the management of their RTLS program to RTLS experts so they can focus on their core mission. CenTrak's managed services deliverables include:
- Full management of your RTLS system, down to battery replacement and tag cleaning
- Change management
- Use case expansion planning and execution
- Value measurements and documenting ROI