Technical Support

The Support Portal offers you the ability to submit technical issues regarding your CenTrak network and hardware as well as the capability to track
the issue until its resolution.
Need access to the Support Portal? Request it here

Access the Support Portal

Existing customers with access should login to the CenTrak Support Portal to report new technical issues, view status of cases, and Update & respond to discussions.

Contact Us

Customers can also reach us directly
by telephone: 215.860.2928

For after hours urgent matters
(system outages, etc.)
please call 215.860.2928

For Elpas Product related support issues, visit:

For Awarepoint support inquiries, please email

Please continue to send all shipping related inquiries to and all RMA questions to

For all other general inquiries please contact us.