Turning the Tide on Violence

We would all agree that workplace violence against healthcare workers is not simply "part of the job." However, it is well known that healthcare workers are five times more likely to experience violence at work, and this problem has only been trending upward since the start of the 2020 pandemic. As healthcare systems look for new ways to adequately protect staff members and provide them with peace of mind, technologies such as real-time location systems (RTLS) are a game-changer for safety and staff morale. 

Dr. Deb Harding, DNP, RN, and the Vice President and Region Chief Nurse Executive at Atrium Health Wake Forest Baptist Medical Center, and Mary Jagim, MSN, RN, CEN, and Principal Consultant at CenTrak explain how Wake Forest used RTLS to create a safe and supportive workplace.

Participants will be able to identify:

• National statistical trends
• Impact on recruitment & retention 
• Potential costs associated with a staff injury from violence 
• The Joint Commission Sentinel Event Alerts 
• How RTLS for staff duress works 
• Why clinical-grade locating is a must for staff safety 
• Steps for successful implementation 
• Communications, messaging, and staff education 
• Documentation & data analysis to understand trends, outcomes, & ROI
• Additional resources for success