Clinical Excellence Consulting Program: Driving Sustainable Transformation Through Technology and Partnership
Hospitals and health systems invest in location-based technologies to improve efficiency, safety, and patient care. But technology alone isn’t enough, true transformation requires expert guidance, workflow alignment, and ongoing support. That’s where CenTrak’s Clinical Excellence Consulting Program comes in.
Why Clinical Consulting Matters
Technology cannot solve complex operational challenges on its own. Sustainable change depends on aligning people, processes, and technology. Consulting bridges the gap between innovation and daily practice by:
- Understanding clinical workflows
- Engaging staff at every level
- Establishing governance structures for accountability
Expert Insight:
“Hospitals often underestimate the cultural and workflow shifts required for success,” says Dr. Shannon Housh, Director of Clinical Excellence Deployment Consulting. “Technology is powerful, but without staff engagement and governance, adoption stalls. Our role is to make change practical and sustainable.”
CenTrak’s Clinical Excellence Approach
Our program ensures hospitals unlock the full potential of RTLS and location-based solutions. CenTrak consultants bring deep expertise in healthcare operations, workflow optimization, and change management. We partner with your teams to:
- Assess & Map Workflows: Identify pain points and improvement opportunities through collaborative workshops and evidence-based analysis.
- Align with Industry Standards: Ensure compliance with Joint Commission, CMS, and The Leapfrog Group requirements.
- Establish Governance: Build cross-functional committees and frameworks for sustained adoption.
- Deliver Practical Tools: SOPs, workflow maps, communication plans, and training materials tailored to your environment.
- Support Change Management: Leadership training, super-user programs, and ongoing coaching for smooth transitions.
“Change management is where success happens,” Shannon emphasizes. “We empower leaders and frontline staff to own the transformation.”
What Makes CenTrak’s Experts Unique?
- Clinical & Operational Experience: Hands-on healthcare backgrounds ensure practical, real-world solutions.
- Evidence-Based Methods: Proven strategies for adoption, efficiency, and safety.
- Collaborative Partnership: We listen, co-design, and empower your teams for long-term success.
The Value of Consulting
Investing in clinical consulting delivers tangible benefits:
- Faster staff adoption and technology utilization
- Reduced operational bottlenecks and improved patient flow
- Enhanced compliance and audit readiness
- Measurable gains in asset utilization, safety, and care delivery
Expert Perspective:
“Hospitals that invest in consulting see faster ROI and fewer setbacks,” Shannon concludes. “It’s about building a foundation for continuous improvement.”
How It Works: Key Stages of the Program
- Workflow assessment & on-site workshops
- Governance setup and working groups
- System design and configuration sessions
- SOP development and communication strategy
- Testing, training, and go-live support
- ROI baseline creation and handoff to Customer Success
Results That Matter
Hospitals partnering with CenTrak have achieved:
- Significant reductions in “cannot locate” asset incidents
- Fewer nuisance alarms in infant protection systems
- Faster time-to-benefit and improved staff satisfaction
- Enhanced compliance and audit readiness
Looking Ahead
Our program addresses critical industry challenges:
- Workforce efficiency and staff burnout
- Standardizing workflows across growing health systems
- Real-time visibility for patients, assets, and safety events
- Increasing demand for measurable ROI from technology investments
Ready to See Real Results?
Your RTLS investment deserves more than a go-live. With CenTrak’s Clinical Excellence consulting, you gain a strategic partner committed to people, processes, and adoption, delivering lasting value across your hospital. Contact us today to get started.
