Nancy Adams, Chief Experience Officer

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Nancy is an accomplished business leader with over 25 years of experience in organizational performance, talent management, and people experience.

As the CXO, Nancy is responsible for the strategy, leadership, and implementation of the experience for customers and team members. She sets the vision for all employees to continually strive for service excellence while promoting a culture where customer success is top of mind and continuously improved.

Nancy's career began in e-commerce, where she co-founded MotherNature.com, a successful start-up that sold natural products, supplements, and vitamins. She then transitioned to talent management and organizational performance, leading the people strategy at Nutrisystem as a key business partner to the CEO.

During her tenure at Nutrisystem, Nancy played a crucial role in the company's growth and success. She saw the direct-to-consumer e-commerce company through rapid success, sustaining trying economic markets, and positioned the team for positive growth.

Nancy holds a Bachelor's degree in Mass Communications, and a Master's degree in Organizational Behavior. She is a thought leader on topics related to talent management and organizational performance. She currently holds a board position on the Philadelphia Society of People and Strategy and is a Certified Professional Coach (CPC).