Highest Score for 3 of 5 Tracking Use Cases: 2020 Critical Capabilities for Indoor Location Services, Global


The Critical Capabilities report is the companion to Gartner’s “Magic Quadrant for Indoor Location Services, Global”. This research scores 14 vendors across five use cases designed to reflect the primary evaluation criteria Gartner recommends for use by I&O leaders. According to Gartner, “I&O leaders should use this research to shortlist products that meet end-user requirements”.

Among 14 evaluated vendors, CenTrak scored among the highest 2 use case scores in all 5 use cases.

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Download the 2020 report Critical Capabilities for Indoor Location Services, Global for Gartner’s full analysis.

CenTrak Scored Highest Across the Following 3 Use Cases:

Zonal Asset

Detect the location & direction
of assets at a specific time


Many use cases for tracking employees,
infants, elder care patients or other people

High-Value or Flight-Risk Asset

Provide real-time or near-real-time
data on mobile assets

Since our inception, CenTrak’s focus has been to future-proof end users by ensuring that their location investments can support the enterprise and be scalable for additional IoT use cases. With our indoor location services experience, CenTrak’s devices as well as the flexibility of our management platform addresses the full range of end user requirements.

CenTrak manufactures over twenty-five distinct tags, beacons and sensors to support a variety of applications, including environmental monitoring, clinical workflow automation, wayfinding, hand hygiene compliance and safety and security for patients and staff. Our Multi-Mode Real-Time Location System (RTLS) technology sets itself apart by leveraging a combination of Second Generation Infrared (Gen2IR™), Wi-Fi, Low Frequency RF, UHF Active RFID, Bluetooth Low Energy (BLE), and others to satisfy diverse use cases, meet end-user location granularity requirements, and maximize ROI.

Transforming Patient Care

CenTrak has more enterprise-wide deployments than any other RTLS company in the industry.
Today, there are over 1,700 healthcare facilities using CenTrak’s location services.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner Critical Capabilities for Indoor Location Services, Global, Tim Zimmerman, Annette Zimmermann, 30 January 2020