More than a hospital tracking system - CenTrak provides actionable intelligence across the healthcare enterprise.
End-to-end solutions for healthcare
CenTrak is reinventing the standard of healthcare delivery with our RTLS and Environmental Monitoring solutions. Our enterprise-wide solutions include clinical and operational consulting services, purpose-built IoT wearables and infrastructure devices, easy-to-use software, and a robust integration engine with leading healthcare systems such as EMR, CMMS, Nurse Call and more.
CenTrak Workflow provides your patients with quick and efficient care. Reduce the spread of infection and improve facility operations, communications, and patient handoffs for increased patient and staff satisfaction. Accurate location services to automate your clinical workflow.
A safe hospital environment is critical to the reputation of the facility and the peace of mind of your patients and staff. CenTrak Safety provides security solutions for infant protection, staff duress, wander management, and wireless emergency call.
CenTrak Experience solutions improve patient satisfaction, increase HCAHPS scores, and can positively impact health outcomes. Our patient-centric solutions include a robust mapping and wayfinding platform, and integrations with Patient Engagement platforms to display staff presence.
Meet compliance standards, ensure product safety, and prevent product loss with CenTrak’s wireless temperature and environmental monitoring solution. CenTrak Environment automatically records temperatures, humidity levels, and differential air pressure.
Analyze long-term trends to help identify operational bottlenecks such as inefficient check-in processes or long wait times. CenTrak Clinic provides an elegant solution for managing staff and patient workflow with the automated documentation of clinical milestones.
Your CenTrak Journey
A holistic approach supports a greater return on investment for our healthcare customers. Click each step to learn more about what makes our process unique and customer focused.
Each engagement begins with an in-depth conversation and pre-assessment survey to understand your facility’s unique workflow and associated challenges. After business requirements are collected, our consulting team and design engineers provide a customized cost/benefit analysis.
CenTrak’s scalable solutions and flexible approach to RTLS translate into options for our clients. With our expert guidance, the decisions about solution design are made simple. Based on your unique environment, we help you to understand the most appropriate technology choice depending on the coverage model required, which devices to deploy, and desired software configurations. Key performance indicators (KPIs) that will be used to measure future success will also be defined.
Your customized solution begins with the coordinated deployment and installation of your system by our project management and field engineering teams. Your dedicated project manager will provide support throughout every step of the process to ensure timely communications. Before project-close out, solutions are configured based on design and environment, thoroughly tested, and certified. Hand off to our support services team will not occur until the solution has met all client requirements.
During client training, our clinical staff will conduct on-site visits in addition to remote data analysis – providing a macro to micro systems based approach to locating and sensing services. Learn best practices for on-site system maintenance and support, such as the tools and techniques used for technology adoption and change management, assigning location badges to people and mobile medical equipment, creating alerts and configuring the software, as well as monitoring the health of CenTrak infrastructure and tags.
Staffed by certified technicians, CenTrak’s Technical Support Center is available 24/7 to support your mission-critical solutions. Our products are backed by a 7-year warranty and customers proactively receive regular software and firmware releases and upgrades, as well as patch and maintenance releases. Our system management platform, Connect Pulse™, allows you to easily monitor and maintain the overall operational efficiency and battery health of installed devices, sensors, and tags.
Through our quarterly business reviews, CenTrak identifies ongoing opportunities to increase productivity and save operating costs through the guided application of RTLS. CenTrak provides more than just a product. We partner with health system executives to enhance system performance and regularly monitor your return on investment. CenTrak will guide you towards making actionable change across the healthcare enterprise.
Client Success Stories
Atrium Health Wake Forest Baptist
Learn how CenTrak’s Enterprise Location Services enabled Atrium Health Wake Forest Baptist Medical Center to create the “ultimate patient experience” while delivering over $10 million in benefit.
Denver Health Medical Center
Learn how CenTrak’s Electronic Hand Hygiene Monitoring helped Denver Health improve hand hygiene adherence rates by 75%. With CenTrak, improvement barriers, such as collecting biased observations, were removed.
Oregon Medical Group
"Patients are getting more time with their care team while also experiencing a decrease in appointment wait times. These results have dramatically improved both patient and provider satisfaction rates."
— Steve Liu, Director of IT
The decision to standardize on CenTrak’s Asset Management solution helped Piedmont save over half a million dollars per year through a reduction in rental expenses, maintenance costs, and the ability to share equipment.
"The system is enhancing our ability to receive alerts and increase call bell response times which has given the wards a ‘quiet environment' that is commented on widely from patients and visitors alike."
— Suzanne Hawksley, Nursing Director, MPHS Executive
How We Create Results
CenTrak provides facilities with data-driven insights, creates a safe and efficient environment for staff, and enhances the healthcare experience for patients, residents, and their families.
What are you waiting for? Schedule a demo today.
With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.