Proactive Protection: Enhancing Staff Safety with BLE-Powered Duress Technology

Workplace violence in healthcare continues to rise, making staff safety a top priority. Every clinician, caregiver, and support team member deserves to feel secure while delivering care.

Mary Jagim, MS, RN, CEN, FAEN, Principal Consultant at CenTrak, and Keith Herron, MHS, PA-C, Global Product Owner, Clinical Solutions at CenTrak, share practical, best-practices-focused session on how Bluetooth® Low Energy (BLE) technology can help healthcare organizations proactively address and mitigate incidents of workplace violence. Learn how modern duress solutions provide real-time alerts during emergencies and support long-term safety planning and compliance with evolving regulations.

This session covers key strategies for staff engagement, policy development, and scalable deployment, as well as a live demonstration of CenTrak’s intuitive safety dashboard. Learn how it can evolve to support broader operational workflows—all with a focus on creating safer, more supportive care environments.

What You’ll Learn:

• How BLE-based duress systems enable rapid, facility-wide protection for frontline staff
• Steps to organizational readiness: policies, training, and emergency response planning
• Integration tips for security systems, mobile devices, and video surveillance
• How to manage alerts, track incidents, and use data for prevention and planning
• Live walkthrough of CenTrak’s safety dashboard and alert escalation capabilities