CenTrak Recognized for Standout Industry Performance in 2019 KLAS Report on Real-Time Location Systems
CenTrak praised by customers for facilitating broad spectrum of use cases, driving outcomes
Newtown, PA – May 28, 2019 – CenTrak, the leading provider of enterprise location services for healthcare, has received standout performance scores of all RTLS vendors surveyed by KLAS in its recent performance report, “Real-Time Location Systems (RTLS) 2019.” The report serves to explore attainable outcomes with the healthcare industry’s deepest RTLS adopters and highlights benefits and recommendations for different technologies.
KLAS rated CenTrak’s performance at an 88.6, standing out for the greatest breadth of validated use cases. All deep adopters interviewed regarding CenTrak praised the company’s technology, and its ability to support a broad spectrum of offerings, including: asset tracking, asset management, temperature monitoring, staff locating, hand hygiene compliance, patient flow/tracking and bed/capacity management, with strong guidance that drives tangible outcomes. Customer feedback also reported that a strong training set them up for success.
The report includes many satisfied customer comments regarding CenTrak’s scalability and integration – particularly with nurse call systems. Adds one customer, “We have the system at our main facility to help locate nurses and staff, and the outcomes have been tremendous. Nursing staff can locate where another staff member is on the floor and determine who can provide help as needed. This is a huge time-saving factor.”
“We are thrilled to be recognized once again by KLAS, and from healthcare providers in key performance areas,” said Ari Naim, president and CEO of CenTrak. “This recognition is indicative of CenTrak’s continued commitment to delivering scalable solutions that gather actionable data. We’re proud to offer a solution that delivers immeasurable value to our partners and customers, lowering healthcare costs and increasing patient satisfaction.”
To gather information for each report, KLAS interviews thousands of healthcare professionals about the products and services their organizations use. These interviews are conducted using a standard quantitative evaluation, and the scores and commentary collected are shared online in real time so that other providers and IT professionals can benefit from their peers’ experiences. To give better context as to how each product compares to other offerings in the market, KLAS has organized the questions from the standard evaluation into six customer experience pillars—culture, loyalty, operations, product, relationship, and value.
CenTrak improves healthcare operational efficiency and the quality of patient care via the industry’s most robust and scalable Enterprise Location Services™ offering. Ranked #1 as the 2019 KLAS Category Leader for Real-Time Location Systems (RTLS), CenTrak’s technology supports high velocity updates and sub-room level accuracy across the entire healthcare enterprise. In its mission to transform patient care, CenTrak helps world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. For more information, visit CenTrak.com.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals, KLAS gathers insights on software, services and medical equipment to deliver timely reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly represents the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com.